She and I stood out front making plans to meet up later on with Matt, a very helpful employee, and while we were chatting, one of couples came out announcing, "That guy doesn't know what he's talking about." When I inquired, he informed us that the same employee was just rude and refused to answer any questions beyond one or two word utterances.
The staff is always happy to help. Prices are reasonable and my computer always is repaired quickly.
Very professional and knowledgeable folks. Super fair pricing and fast work. The only bad review for this place comes from a violent criminal that the FBI brought to justice.
Excellent, quick service at a reasonable price for new and refurbished products as well as repairs. They easily diagnosed and fixed in one day for a reasonable price a problem that a major company's customer "support" had turned into a scene that rivaled Dante's Circle(s) of Hell. I bought a lap-top for my daughter and a printer for myself, set up and ready to go. A+++++
They have a very good selection and 2 of out of the 3 employees are very respectful and knowledgeable.
The third couple came out and had a look of bewilderment and disbelief on their face. I didn't speak to them, but it's safe to say that it was probably the same employee being rude.
He gave her a difficult time when she was asking to plug it in so she could turn it on. Ultimately, he plugged it in behind the counter into an outlet that allowed the computer to turn on, but didn't charge the battery at all. I asked him if we could plug it into one of the many other outlets in the store and he told me, "No." which wasn't so much a problem but it made me feel like he was attempting to sell her a defective product.
The third however is a complete jerk. Refuses to answer any questions, off-putting, and very lazy.
I came in on January 16th to help a friend of mine purchase a laptop. From the moment we walked in, the guy behind the counter was rude and unhelpful. It wasn't until my friend asked about the battery life on the product that he became a problem.
Such a helpful staff and very knowledgeable with computers! I can't even fathom going anywhere else!!!
He finally relented, and told us that he could plug it into the back if we would like to leave and come back later. My friend took this as a opportunity to leave the store at which point two other groups of people came in.
If this is how they treat their customers then they will soon lose their business on the Square. Even if it's just one employee who doesn't understand how to be polite to customers.
The Computer Source is a US Electronics Store based in Macomb, Illinois. The Computer Source is located at 10 West Side Square, Macomb, IL 61455, USA.
Please contact with The Computer Source using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Computer Source opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Macomb