Extremely disappointed! We went for my daughter's birthday and we weren't happy. Not worth $100/ night. The staff were ok, but should've been much more helpful. The pool/ exercise area was a disaster... Very dangerous! The websites need to be updated because they say one amenity is the hot tub, nope. Possibility of a smoking room, nope. I have never had issues with a best western until then. I will definitely rethink going there again.
Between my friends and I we have been staying at this hotel in Macomb for 10 years now and we have never had a problem. The staff has been extremely accommodating. Being we are there to hunt we don't want room service for scent reasons. The staff always goes out of there way to make sure we have everything we need!!
The service was great. The wedding was at 2:30pm, but check-in isn't until 3pm. I called and asked the front desk girl if there was any way we can get in earlier and she found a room for us at 1:30pm, despite being booked solid the night before. Made it to my friends wedding dressed and on-time.
My only complaint, which brought it down a star, was that even though there was a room block for a wedding, I could only reserve a double queen room for 2 of us. $200 for one night was a little ridiculous. Though I was also told that it was because of Western Illinois' homecoming.
Great hotel! I stay there every year when I visit my family. They are always so sweet and kind. The only problem is a lack of a jacuzzi.
Traveled from Chicago for a friends wedding and stayed the night there.
I have stayed here several times and would recommend. Clean hotel with friendly staff. Located close to restaurants and shopping.
Continental breakfast was pretty decent too, considering it was included. Make-your-own waffles, breakfast burritos, yogurt, scrambled eggs, sausage, and other basics. Would definitely stay again if in the area, and if the price was 50% lower.
Best Western Macomb Inn is a US Lodging based in Macomb, Illinois. Best Western Macomb Inn is located at 1655 E Jackson St, Macomb, IL 61455, USA.
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